Conversion action | Online purchase with processed valid payment |
---|---|
Cookie days | 30 days |
Commission type | Variable, depending on your 30 day(s) sales volume. |
Base commission | Starting at 5% and based on sales volume |
Additional terms | Commission to be paid every 30 days. Does not include VAT or shipping. |
Reflex
Affiliate Programme – Terms & Conditions
This
page sets outs Reflex’s (“Reflex”, “we”, “our”) terms and
conditions that apply in relation to your business’s or club’s (“Affiliate”,
“you” or “your”) participation in the Reflex Affiliate Programme
(“the Programme”).
By submitting an application to
participate in the Programme, you warrant and represent that you have authority
to act on behalf of your business or club (as applicable) and have read,
understood and agree to these terms and conditions for and on behalf of your business
or club (as applicable). It is your
responsibility to ensure that you and any person(s) with access to your unique weblink or a promotional discount code (if
applicable) is made aware of these terms and conditions.
What is the Reflex Affiliate Programme?
The
purpose of this programme is to provide you the ‘Affiliate’ with the
opportunity to offer quality nutritional supplements to your audience and earn
commission on products sold via reflexnutrition.com and clicked through via
your unique affiliate weblink that shall be provided to you on admission to the
programme. If you are issued with a discount code for personal use, the code
must not be used to supply product for anyone else. Code activity will be
monitored closely and we retain the right to cancel such personal discount time
at any time.
For the
purposes of these terms:
a)
‘Affiliate’ refers to all members of the Reflex
Affiliate Programme.
b)
‘VIP Affiliate’ refers to an Affiliate who is awarded
‘VIP status’ (on a case by case basis by Reflex entirely at Reflex’s discretion
and dependent on a number of criteria and reviewed at regular intervals
throughout the year). VIP Affiliates will be notified by Reflex and will
benefit from a number of additional benefits that will be awarded on a case by
case basis at Reflex’s discretion.
How long is the Programme?
The
Programme will run until 31st December 2023. We will then continually review its status and
we may decide to extend it at our sole discretion.
Eligibility
criteria and entry onto the Programme
To
be eligible for consideration for participation in the Programme, you must:
·
be aged 18 years or above;
·
be UK-based;
·
have a valid PayPal account;
·
complete and submit our online entry form. All information submitted must be complete,
up-to-date and accurate.
To participate in the Programme and receive commission payments, you
will need to set up an account on our third-party Refersion payment platform
(the “Refersion Platform”). Your use of the Refersion Platform will be
subject to Refersion’s terms and conditions. You must ensure that the data you
upload onto the Refersion Platform is regularly reviewed and kept up to date.
Upon receipt of your application, we will review the application and
decide, in our sole discretion, whether to allow or reject your entry to the
Programme. If you are accepted onto the Programme, we will confirm this in
writing. Upon acceptance to the programme you will be allocated to a
compensation offer dependent upon your type of business (as determined by
Reflex acting in its sole discretion).
Weblinks, commission and other benefits
On our written acceptance of your participation in the Programme, we
will issue you with a unique weblink that when clicked through to purchase will
earn you commission (“Weblink”). You
may use and distribute the weblink amongst your database, clients, staff (if
relevant), friends, family and followers (any user of your weblink shall be a “Weblink User”) to use and receive certain benefits, subject always to compliance
with these terms and conditions and the Weblink Rules (see below):
·
Discount
on Reflexnutrition.com: Affiliates will receive discounts for you
and Weblink Users off selected Reflex products on the Reflexnutrition.com website. Discounts will vary
throughout the year and are applicable only when clicking via a weblink. The
discount will be automatically applied at checkout.
·
Commission:
o
For the duration of your participation in the
Programme, you may earn commission on every purchase of full priced (RRP)
products on the reflexnutrition.com website for which the Weblink has been used
in accordance with the Weblink Rules (each a “Qualifying Purchase”). For
the avoidance of doubt, if a discount is obtained without the user having first
clicked the Weblink, while the user will receive the discount, the Affiliate
will not earn commission. Commission will also not be payable if we are unable
to track and verify that a Qualifying Purchase has occurred.
o
All commission payments will be made via the
Refersion Platform and will be subject to you setting up an account with
Refersion.
o
The Refersion
Platform enables you to track your sales and commission. You’ll be invited
to set up your Refersion account that will be approved by Reflex before
acceptance onto the programme. You will also be required to set up a PayPal
account in order to receive payments from us. Both Refersion and PayPal accounts
are required in order to receive your commission payments.
o
Commission will be set, at Reflex’s sole
discretion, as a percentage of the net sales price (product price after
discounts, excluding VAT and postage and packaging) of a Qualifying Purchase. You will be notified of your commission
percentage when you join the Refersion Platform. We may, at our sole
discretion, increase or decrease the percentage of commission available at any
time.
o
Qualifying Purchases and commission will be
tracked on a cumulative basis via the Refersion Platform from the date you
create your Refersion account until either the end of the Programme, or if you
or we decide to end your participation in the Programme (see section below).
o
Commission will be processed and verified by
Reflex on a monthly basis on or around 30th of each month (or such other
frequency as Reflex may choose in its sole discretion). Payments will be made
via the Refersion Platform and into your PayPal account, subject always to your
compliance with these terms and conditions, including the Weblink Rules.
The maximum amount of commission payable by
Reflex to you shall be £10,000 per calendar year (“Value Cap”).
o
If you are acting on behalf of a club or an
unincorporated entity, you are responsible for allocating commission as agreed
amongst your club or entity members.
·
Other
Programme benefits: Reflex may, from time to time, offer additional
discretionary benefits to participating businesses. Such benefits will be made
available at Reflex’s sole discretion and on a case by case basis.
All uses of the Weblink must be in accordance with the Weblink Rules
(see below) and any benefits are subject to adherence with such rules.
Any Purchases made and discounts provided are subject to the Reflex Standard
Terms of Sale
on Reflexnutrition.com.
Reflex reserves the right to modify or discontinue, temporarily or permanently,
the discount and/or commission and/or other Programme benefits (and associated
conditions) without
prior notice at any time.
Weblink
Rules
The Weblink may only be used in accordance with the following Weblink Rules:
·
Who can
use the Weblink: The Weblink can be distributed to and used by the Weblink Users
only.
·
Methods
of distribution of the Weblink: The Weblink may be distributed to the Weblink
Users using any method that reaches that audience, e.g. embedded to your
website or blog or social media bio, via word of mouth, via digital newsletters, through social media
groups, via WhatsApp or Facebook messenger groups, or via email to your
database. Affiliates must ensure that the Weblink is NOT shared with any
unauthorised third-party website providers (e.g. discount sites, voucher code
sharing websites). If you choose to advertise Reflex on social media, you will
need to make sure that any such advertisement is carried out in accordance with
all applicable terms of use, rules, and regulations (including those of the
Advertising Standards Agency to state on all social posts related to Reflex
Nutrition that it is a paid advert by using #AD).
·
Weblink use on reflexnutrition.com: The Weblink
can only be used on reflexnutrition.com and cannot be used on any other third-party
website or store. The Weblink use is subject to the Reflex
Terms
of Sale on reflexnutrition.com and is
applicable on a select number of products. The weblink can be used in
conjunction with other discounts or promotions on the Reflex website but only
at Reflex’s sole discretion.
·
Misuse of your Weblink: You must notify
REFLEX immediately on becoming aware of any misuse of the Weblink, including
any breach of the terms and conditions, including these Weblink Rules.
You
warrant, represent, and undertake to only use the Weblink in accordance with
the Weblink Rules.
Reflex
reserves the right to amend the Weblink Rules without prior notice at any time during the Programme. Without prejudice to any other
rights and/or remedies available to us in these terms and conditions or under
applicable law, in the event that we become aware of any breach of these Weblink
Rules or misuse of the Weblink, we reserve the right to end your participation
in the Programme (see further below).
Collaboration
with Reflex - exposure on online channels
Reflex may from time to time
share information about the Programme, participation, and other achievements on
our online channels including our website, social media channels, blogs and
email newsletters.
By participating in the
Programme, you agree to the above and to support Reflex in the promotion of
Programme and the Reflex brand by providing photographs and other content for
use by Reflex. You shall, upon our reasonable request, provide Reflex with
photographs, images, materials and other content (collectively “Programme
Content”) for Reflex to use on its social media channels, email newsletters
or on its website.
You warrant and represent that
you are authorised to share the Programme Content and that you are the owner of
the Programme Content, or that you otherwise have all necessary rights to share the Programme
Content with Reflex, and that Reflex’s use of any such Programme Content shall
not infringe any rights, including intellectual property rights, of a third
party. You shall indemnify Reflex from and against all damages, losses and
expenses arising as a result of any action or claim of infringement of intellectual
property rights of a third party arising from the use of the Programme Content.
Ending
the Programme or your participation in the Programme
You may choose to leave the Programme at any time by writing to us. Any
valid commission you have accumulated during your participation in the
Programme will be paid to you via the Refersion Platform subject to the Value
Cap and all the terms and conditions of the Programme having been complied with
by you and the Weblink Users at all times. Your Weblink will be deactivated on
leaving the Programme.
At our sole discretion, we may decide to terminate the Programme earlier
than its end date of 31st December 2023. If we do so, any valid
commission you have accumulated during your participation in the Programme will
be paid to you via the Refersion Platform subject to the Value Cap and all the
terms and conditions of the Programme having been complied with by you and the Weblink
Users at all times.
Without prejudice to any other rights and/or remedies available to us in
these terms and conditions or under applicable law, we reserve the right to end
or suspend your Weblink and/or terminate your
participation in the Programme with immediate effect by giving you
written notice if, in our sole discretion, we are of the view that:
·
you or any of the Weblink Users are in breach of
any of these terms and conditions;
·
you or any of the Weblink Users have sought to
manipulate the operation of the Programme;
·
you or any of the Weblink Users have acted
fraudulently;
·
you or any of the Weblink Users have misused the
Weblink;
·
you or any of the Weblink Users have breached
any of the Weblink Rules;
·
you or any of the Weblink Users have acted in a
way that is non-representative of our brand or damages the goodwill or
reputation of Reflex; or
·
you or any of the Weblink Users are in breach of
any of the eligibility criteria for participation in the Programme; or
·
you have not set up an account on the Refersion
Platform or are in breach of any terms of conditions of the Refersion Platform.
If we terminate your participation in the Programme under any of the
circumstances listed above then: (i) your Weblink and/or will be deactivated; (ii) the payment of any
outstanding commission may be withheld or paid in our sole discretion; and
(iii) we may require, within 10 working days following our
request, that you reimburse Reflex for any commission that we have previously
paid to you.
Privacy:
Except
for the purpose of carrying out the Programme, we will not use your personal
data without your consent. See https://reflexnutrition.com/pages/privacy
for our full privacy policy.
Liability
If you or any
of the Weblink Users or other individuals suffer any loss or damage arising out
of or in connection with the Programme (including, without limitation,
indirect, special or consequential loss), Reflex will not be liable for
this. Nothing will exclude our liability
for death or personal injury as a result of our negligence or fraud or
fraudulent misrepresentation or for any other liability which cannot be excluded
by law.
How these
Terms and Conditions apply
Incorporated Entities
Where your business
or club is set up as an incorporated entity (e.g. limited company, charitable
incorporated organisation or other
form of incorporated entity) these terms and conditions shall apply between Reflex
and such incorporated entity set out in the application form on joining the
Programme (or otherwise notified to Reflex). The incorporated entity
shall at all times be responsible for its clients’, clients’ staff (if
applicable) and the Weblink Users’ participation in the Programme.
Non-incorporated Entities
Where your business or club is not an incorporated entity,
these terms and conditions shall apply between Reflex and you as an individual and
if you are acting on behalf of a club you additionally warrant that you are
responsible for the club’s and its members’ (or any of their friends’ or
family’s) participation in this Programme and compliance with these terms and
conditions. You shall at all times be responsible for the Weblink Users’
participation in the Programme.
General
We
reserve the right to make changes to the Programme and to amend these terms and
conditions relating to the Programme at any time. We will notify you of any
material changes to the Programme and to these terms and conditions.
In
the event of a discrepancy or any conflict between these terms and conditions
and the details of the Programme in any promotional materials, these terms and
conditions will prevail.
If any provisions of these terms and
conditions are judged to be invalid, illegal or unenforceable, this will not
affect or impact the continuation in full force and effect the remainder of the
provisions.
These
terms and conditions shall be governed by and construed exclusively in
accordance with the laws of England and the parties agree to submit to the
exclusive jurisdiction of the Courts of England.
Issue date: June 12 2022
PRIVACY
POLICY
WHO ARE WE?
This website www.reflexnutrition.com (the “Website”)
is owned and operated by AB Sports Nutrition, a division of ABF Grain Products
Limited (registered in England and Wales under company number 00079590) (called
in this notice “we”, “our” or “us”).
PURPOSE OF
THIS NOTICE
This privacy notice tells you about the information
we collect about you when you visit our Website or otherwise provide us with
information.
It also tells you how you can exercise your rights (including
the right to object to some of the data handling we carry out). More
information about your rights and how you can exercise them is set out in the
“Your Rights” section below
WHAT PERSONAL
DATA DO WE COLLECT?
SITE TRAFFIC
DATA AND INFORMATION ABOUT YOUR COMPUTER
HOW DO WE USE
THIS DATA?
When you browse our Website, we use cookies to
collect:
We collect this information for the purpose of our
legitimate interests in maintaining and managing our Website and ensuring its
security. For more information about how we use cookies on our Website, see
our Cookies Policy.
HOW LONG DO WE
KEEP THIS INFORMATION FOR?
We will only keep information about your visit to
our Website for as long as is necessary for the purposes we’ve mentioned above.
Unless mentioned otherwise, we delete user browsing information every 24
months.
WHO DO WE
SHARE THIS INFORMATION WITH?
We share information about visitors to our Website
with service providers who help us administer and manage the Website.
As explained above, we also share information about
your use of our Website with advertising networks for the purposes of
personalised advertising and are joint controllers with our Ad Partners for
this purpose.
WHERE DO WE
TRANSFER THIS INFORMATION TO?
Information we collect about your use of our
Website is held by our service provider(s) on secure servers located outside
the UK.
We protect your privacy by using companies based
within the European Economic Area (EEA) whose data protection laws are deemed
to provide adequate protection or by entering into approved contractual clauses
with service providers operating outside the UK. If you require further information
please contact us.
INFORMATION
YOU SEND US WHEN YOU CONTACT US
HOW DO WE USE
THIS DATA?
If you choose to use our ‘contact us’ feature or
otherwise get in touch with us, we will use the information you send us for the
purpose of responding to your enquiry. When we use your personal data for this
purpose, we do so for our legitimate business interest in communicating with
you in accordance with your wishes and expectations.
We will also use the data you send us for the
purpose of our legitimate interests in accessing appropriate professional
advice and in order to ensure we comply with legal obligations to which our
business is subject.
General enquiries about our recruitment procedures
are welcome but we are not able to consider CVs or job applications sent to us
via this Website. If you do use this Website to send us this type of
information, it will be securely deleted on receipt.
HOW LONG DO WE
KEEP THIS INFORMATION FOR?
We will only keep your information for as long as
is necessary in order to manage your query. We usually keep records of routine
queries for 6 months but in some cases (for example where the query relates to
a contract between us, or where we need to obtain legal advice in order to
respond to a complaint) we may need to retain a record of our communications
for up to 6 years.
WHO DO WE
SHARE THIS INFORMATION WITH?
We will share your data with our service providers
and with our professional advisers if this is necessary in order to resolve a
query or complaint.
Otherwise we will not share your information with
any third party unless:
WHERE DO
WE TRANSFER THIS INFORMATION TO?
Information you send us when you contact us with a
query or complaint is stored within, and not transferred outside of, the
European Economic Area.
INFORMATION
ABOUT YOUR ON-LINE PURCHASES
HOW DO WE USE
THIS DATA?
If you use our Website to place an order with us,
we will ask you to supply us with the information we need in order to process
your order. We collect this information because it is necessary for the
performance of our contract with you.
We also use your data to give you the opportunity
to provide feedback on your purchases with the help of a third party,
Trustpilot. When we use your personal data for these purposes, we do so for our
legitimate interests in understanding the needs and interests of our customers
and also for our own promotional purposes. You can opt out of our use of
data for this purpose at any time and you can also choose whether or not to
supply feedback. For more information about Trustpilot use your data, see their
privacy notice at www.uk.trustpilot.com.
Where available, if you choose to purchase our
products through one of our social media pages (e.g. using an Instagram
‘Buy Now’ button while logged into Instagram), you will be
asked to supply information we need in order to process your order.
We collect this because it is necessary for us to fulfil our contract with
you but because you are logged into the social media site, that site
will also be provided with your information. They will use that
information in accordance with their own terms and privacy policies and you
should read these carefully, and check your personal settings, to ensure you
are happy with how your information will be used by the social media site.
We also use your email address provided on purchase
from our website or our social media pages to send you information about
similar products and services we offer that we think you’ll be interested in.
You can opt out of this during the checkout process or in any of our subsequent
emails. See our Direct Marketing section below for more information about our
marketing use of your email address.
HOW LONG DO WE
KEEP THIS INFORMATION FOR?
We keep information regarding your on-line
transactions for 6 years.
WHO DO WE
SHARE THIS INFORMATION WITH?
We share information about your on-line
transactions with our suppliers and service providers where this is necessary
to manage on-line payments, or to fulfil and deliver on-line orders. We share
your email with our supplier, Trustpilot, to send you feedback emails and as
explained above, if you purchase our products directly through one of our
social media sites, your name, email and purchase details are shared with that
third party social media provider.
Otherwise we will not share your information with
any third party unless:
WHERE DO WE
TRANSFER THIS INFORMATION TO?
Information we hold about your on-line transactions
is held on secure servers located outside the UK. We protect your privacy
by using companies based within the European Economic Area (EEA) whose
data protection laws are deemed to provide adequate protection or by entering
into approved contractual clauses with service providers operating outside the
UK. If you require further information please contact us.
INFORMATION
YOU GIVE US WHEN YOU SIGN UP FOR OUR NEWSLETTER, SET UP AN ONLINE ACCOUNT OR
PROFILE, COMPLETE A SURVEY OR GIVE US DETAILS AT AN EVENT
How do we use this data?
You do not have to supply us directly with your
personal data when you use our Website or visit us at an event. However, some
communications, services and facilities can only be provided if you supply us
with relevant details. For example, if you sign up for our newsletter, complete
a survey, or register as a site user you will be asked to provide us with your
contact details. If we ask you to supply us with information that is not
strictly necessary in order for us to provide you with the communication, service
or facility you are interested in, we will make this clear. This might be
because it’s useful to us in helping us learn more about our customers or
enhance our products and services.
If you do sign up for our newsletter, set up an
online account or profile, or provide contact details at an event, we will use
the personal data you provide:
When we use your personal data for these purposes,
we do so for our legitimate interests in managing and administering online
accounts and for our legitimate business interests in developing and promoting
our goods and services and communicating with you in accordance with your
wishes and expectations. You can object to our use of your data for these
purposes at any time. For further information about the way we use your data
for direct marketing purposes see our direct marketing section.
We will also use this data for the purpose of our
legitimate interests in accessing appropriate professional advice and in order
to ensure we comply with legal obligations to which our business is subject.
How long do we keep this information for?
Information we hold for the purpose of managing
your online account or profile is held by us for six year after your account or
profile continues to be active.
Information we hold so that we can send you
newsletter and other promotional material is held by us for as long as you
continue to be interested in receiving our newsletters. You can tell us
to stop using your details for marketing purposes at any time by contacting us.
Information we hold for market research purposes is
not usually held in a form that will identify you for longer than 24 months.
Who do we share this information with?
We share this data where necessary with our
suppliers, service providers and professional advisers.
Otherwise we will not share your information with
any third party unless:
Where do we transfer this information to?
Information we collect when you complete a survey
or submit a review is held by our service provider(s) on secure servers located
outside the UK. We protect your privacy by using companies based
within the European Economic Area (EEA) whose data protection laws are deemed
to provide adequate protection or by entering into approved contractual clauses
with service providers operating outside the UK. If you require further
information please contact us.
INFORMATION
YOU GIVE US WHEN YOU SIGN UP TO ONE OF OUR PROGRAMMES: GET STARTED, PT
PROGRAMME OR REFLEX REWARDS (“PROGRAMMES”)
How do we use this data?
If you sign up for one of our Programmes you will
be asked to provide us with your contact details. If we ask you to supply us
with information that is not strictly necessary in order for us to provide you
with the Programme you are interested in, we will make this clear. This might
be because it’s useful to us in helping us learn more about our customers or
enhance our products and services.
If you do sign up for one of our Programmes, we
will use the personal data you provide:
When we use your personal data for these purposes,
some of the data is necessary for us to do so in order to administer your
membership of the applicable Programme.
Other personal data is used as it is in our
legitimate interests in managing and administering the Programmes and
communicating with you in accordance with your wishes and expectations. You can
object to our use of your data for these purposes at any time. For further information
about the way we use your data for direct marketing purposes see our direct
marketing section.
We will also use this data for the purpose of our
legitimate interests in accessing appropriate professional advice and in order
to ensure we comply with legal obligations to which our business is subject.
How long do we keep this information for?
Information we hold for the purpose of managing
your participation in our Programmes is held by us for six years after your
last interaction or transaction with us.
Information we hold so that we can send you
newsletter and other promotional material is held by us for as long as you
continue to be interested in receiving our newsletters. You can tell us
to stop using your details for marketing purposes at any time by contacting us.
Who do we share this information with?
We share this data where necessary with our
suppliers, service providers and professional advisers.
Otherwise we will not share your information with
any third party unless:
Some of the information we collect for the purpose of managing your participation in
our Programmes is held by our service provider on secure servers located
outside the UK.
Where do we transfer this information to?
We
protect your privacy by entering into approved contractual clauses with service
providers operating outside the UK. If you require further information about
these safeguards, please contact us [insert
link to ‘contact us’ or insert contact details].
INFORMATION
YOU GIVE US WHEN YOU ENTER A COMPETITION, PRIZE DRAW, OR PROMOTION
How do we use this data?
When you enter a competition, prize draw or
promotion, we collect personal data from you as part of your entry. We use this
to administer our competition, to communicate results where relevant and to
deliver prizes. When we use your personal data for these purposes, we do so
because it is necessary for us to collect and use this information for the
performance of our contract with you in accordance with our promotion rules.
If you are lucky enough to win a competition, prize
draw or promotion we use your data in additional ways. Unless you ask us
not to, we will make your surname and county of residence available: (a) on
request to anyone who sends us a self-addressed envelope within 10 weeks of the
closing date of the competition; and (b) to the Advertising Standards Authority
(ASA) if they ask us. We do this because it is necessary for the purpose
of our legitimate interests in complying with the Code.
You have the right to object to our publication of
this data. Please contact us as soon as possible, and within a week of
receiving your winner’s notification if you want to object.
If we haven’t heard from you within a week, and we
are asked to publish the information, we will do so. If you object later,
we may have already published the information.
Where we are asked to disclose information to the
ASA, and you object before we have disclosed the information, we will take into
account your reasons for objecting although we may still be required to
disclose this information, if for example, we are required to demonstrate that
a valid award took place.
[We also ask winners to agree to reasonable
publicity and so we use winners’ names and other data provided as part of that
publicity (e.g. photos) to publicise your win and our brand. We use your
information in this way as it is in our legitimate interests to publicise the
winner(s) but you can object to our use of this data at any time by contacting
us as soon as possible after you hear that you’ve won].
How long do we keep this information for?
Information we hold in connection with the
management of competitions, prize draws, and promotions is usually held for 6
years.
Who do we share this information with?
We share this data where necessary with our
suppliers, service providers and professional advisers and as required by the
Code. This includes any partners for a competition, prize draw or promotion
where this is necessary for delivery or fulfilment of a prize that you are
lucky enough to win.
Otherwise we will not share your information with
any third party unless:
Where do we transfer this information to?
Information we collect when you complete a enter a
competition, prize draw or promotion is held by our service provider(s) on
secure servers located outside the UK. We protect your privacy
by using companies based within the European Economic Area (EEA) whose
data protection laws are deemed to provide adequate protection or by entering
into approved contractual clauses with service providers operating outside the
UK. If you require further information please contact us.
DIRECT
MARKETING
HOW DO WE USE
THIS DATA?
We will use contact details you give us to deliver
promotional information that you request or that we feel may interest you. We
will also use this information to gain insights into the needs and interests of
our customer base and to evaluate the effectiveness of our marketing
activities. We will only contact you for marketing purposes by email if you
have consented to this.
We will only contact you for marketing purposes by
email if you purchased a product from us and didn’t opt-out during the
checkout, or if you have otherwise specifically consented to this.
When we use your data for our direct marketing
purposes we do so for our legitimate business interests in promoting our
business and the goods and services we offer.
HOW LONG DO WE
KEEP THIS INFORMATION FOR?
We keep information for direct marketing purposes
for as long as you continue to be interested in receiving our marketing
communications. We use tracking technology to help us monitor the effectiveness
of our e-marketing and delete contacts from our e-marketing database after 2
years of recipient inactivity.
You can tell us to stop using your details for
marketing purposes by contacting us and
can opt out of email marketing at any time by using the “Unsubscribe” feature
included in any marketing email we send to you.
WHO DO WE
SHARE THIS INFORMATION WITH?
Where necessary we share this data with our
suppliers and service providers.
Otherwise we will not share your information with
any third party unless:
WHERE DO WE
TRANSFER THIS INFORMATION TO?
Information we hold for direct marketing purposes
is held on secure servers located outside the UK. We protect your
privacy by using companies based within the European Economic Area (EEA)
whose data protection laws are deemed to provide adequate protection or by
entering into approved contractual clauses with service providers operating
outside the UK. If you require further information please contact us.
YOUR RIGHTS
You can ask us at any time to provide you with a
copy of your personal data. In relation to personal data you have supplied to
us, and which is held by us for the purpose of entering into a contract between
us or on the basis of your consent, you are entitled to ask us for a copy of
this information in a structured, commonly used and machine readable format so
that you can reuse it or share it with other organisations.
If you think the personal data we hold about you is
inaccurate or incomplete, you can ask us to correct it or complete it.
In some circumstances you also have the right to
object to our processing of your data and can ask us to restrict our use of
your data and to delete it.
There are some exceptions to these rights, however.
For example, it will not be possible for us to delete your data if we are
required by law to keep it or if we hold it in connection with a contract with
you. Similarly, access to your data may be refused if making the information
available would reveal personal information about another person or if we are
legally prevented from disclosing such information.
If you wish to exercise any of these rights you
should contact us.
CONTACTING US
AND YOUR RIGHTS OF COMPLAINT
Questions, comments or requests concerning this
privacy policy are welcomed and should be addressed to [email protected]
If you have a concern about the way we handle your
personal data you have the right to complain to the Information Commissioner
(ICO). You can find details of how to do this on the ICO website at https://ico.org.uk/concerns/ or
by calling their helpline on 0303 123 1113.
This privacy notice was last updated on 17th
January 2022